Return & Refund policy
Return & Refund Policy
Thanks for shopping at My Site (Madhuhomes.com).
If you are not entirely satisfied with your purchase, we're here to help.
Order once placed cannot be cancelled.
You have 3 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Post receiving the products back to the warehouse, a refund shall be initiated within 2-3 days.
Depending on the orders, the processing charges might be deducted.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Free delivery is only applicable for the very first attempt on a visit to your ship-to address. In case of a missed delivery, (from a customer)/ an extra visiting charge would be applicable.
Our delivery partner shall only deliver the product to the ground floor in the absence of a service lift in your apartment. (if applicable)
Extra charges applicable for weekend or specific time deliveries.
Once the order has reached your nearest delivery center and you fail to receive the products, we would hold the products for 10 days, after this time line, Madhu Homes shall be free to charge for holding the products for longer.
Non- Refundable/ Non- returnable Products / Services:
Certain Products / Services are non- returnable and Non Refundable: such products and services cannot be claimed under this refund / return policy.
If you have any questions on how to return your item to us, contact us.
Email id here:
Contact Number here :
Postal Address : 134 ram gali no 4, raja park, Jaipur(RAJ.), 302004